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Accessing and Editing Additional Information
Getting Started SpectroRx (SPECTRUM Resolution Expert)
2-14 User’s Guide 5.0rev1
Accessing and Editing Additional Information
Use the arrow button to the right of a text field to expand that field.
Figure 2-3. Expanding Fields
Click on a right-pointing arrow button, located next to most of the fields in
the SpectroRx window, to view or edit the complete text for that field.
When you click on the arrow button, a text edit dialog box appears. See
Figure 2-3 and Figure 2-4.
Click on a downward-pointing arrow button, located next to the Problem
Summary and Solution Summary fields, to view the Problem/Solution
Summary list or select one entry from that list.
The downward-pointing arrow indicates that the dialog box contains a
selection list. You can select only one entry from the list. See Figure 2-3.
To edit the Summary list, see Appendix B, Customizing the Environment.
Close
Alarm Code: Prob10701
File Edit Actions
SpectroRx
Alarm Data
Probable Cause: CONTACT LOST
Case Number
4
Case Data
Problem Summary: server unreachable
Problem Detail: Server ÒbottleÓ is not working. Clients are not able to access
Parameters: landscape=West Coast
Solution Summary: Agent is down
Solution Detail: The snmp daemon on bottle needs to be restarted, and donÕt fo
Runable Solution: /usr/scripts/restart snmpd $landscape $server
Results: success
Notes: Root permission is required to start up the snmp daemon.
Cancel
Case Number
SpectroRx: Case Data
Problem Summary
4
Loss of signal
Framing error
Transmission error
Call establishment error
Response time excessive
Queue size exceeded
Bandwidth reduced
Retransmission rate excessive
Storage capacity problem
Version mismatch
OK
Loss of Signal
- SpectroRx 1
- (SPECTRUM Resolution Expert) 1
- User’s Guide 5.0rev1 1
- Summary of Changes 2
- Virus Disclaimer 4
- Restricted Rights Notice 4
- Contents 5
- How to Use This Guide 12
- Typographical Conventions 13
- Chapter 1 15
- How SpectroRx Can Benefit You 16
- The Alarm Resolution Process 17
- Case Library 18
- What Is Case-Based Reasoning? 19
- Expert Systems 19
- About SpectroRx 20
- Alarm Data 21
- Case Data 21
- The Seed Case Library 22
- The Case Library 22
- The Retrieval Algorithm 22
- Suggested Reading 23
- 1-10 User’s Guide 5.0rev1 24
- Chapter 2 25
- Four Ways to Access SpectroRx 26
- 2-4 User’s Guide 5.0rev1 28
- Toolbar Buttons 32
- Case Data Section 33
- Data Field Description 34
- Menu Options & Buttons 35
- (continued) 36
- SpectroRx: Case Data 38
- Loss of Signal 38
- Button Description 39
- 2-18 User’s Guide 5.0rev1 42
- Chapter 3 43
- Preparing a Strategy 49
- SpectroRx Field Requirements 52
- Editing an Existing Case 53
- 600 Cases 54
- Opening a Blank Case 55
- SpectroRx Worksheets 57
- Worksheet I - Skeleton Cases 58
- Chapter 4 61
- How a Multi-User System Works 62
- Procedure Summary 63
- Chapter 5 69
- How To Use the Case Library 70
- Finding Similar Cases 71
- Using Runable Solutions 73
- SpectroRx: Copy Solution From 76
- Printing a Case 78
- SpectroRx: Print 79
- Mailing a Case 80
- SpectroRx: Send To 81
- 5-14 User’s Guide 5.0rev1 82
- Chapter 6 83
- Commands 84
- SpectroRx: Question 85
- Deleting Case Number 12, OK? 85
- Syntax: cbr_execute \ 86
- Syntax: cbr_exit 87
- Example: cbr_exit [Return] 87
- Syntax: cbr_purge 91
- Example: cbr_purge [Return] 91
- Syntax: cbr_retrieve 92
- Syntax: cbr_save 94
- 6-14 User’s Guide 5.0rev1 96
- Chapter 7 97
- Step 1: Setting up Cases 98
- AlarmNotifier 100
- The Integration Tasks 102
- Running the Integrated System 104
- Chapter 8 105
- Welcome to SpectroRx 106
- SpectroRx Web Functionality 107
- Netscape: SpectroRx 108
- 5 Cases similar to Case 3 109
- Case 463 110
- Appendix A 113
- The Installation Process 114
- Installation Procedure 115
- Make sure the SG status box 117
- Running Media Extract 422275 118
- Appendix B 119
- SpectroRx Environment Files 120
- 9031666 E9 Index 125
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